Heimdall.

Video Doorbell

MacBook mockup

Meet Hilde

Hilde lives in Germany and is 87 years old.
She wants to live a secure life.
She knows about video doorbells, and wants to use technology that is accessible and easy to use.

Fraud at the front door
In 2021, there were a total of 793.622 cases of front door fraud in Germany, nationwide. In 2020 it was 808.074 cases, and in 2019 832.966.

Why smart home features?
67.9% of asked smart home users mentioned a wish for additional safety as their motivation.

User needs

Comfort

Need for comfort in use and appeal

Safety

Need for feeling secure at home

Research

Desk research shows installation types and product features, while testing existing products revealed pain points

Surface Mounted
Mounted on top of the wall
Flush Mounted
Nestled inside the wall
Complicated Interface
Many small buttons
Modem System
Additional device inside
Smartphone Integration
Smartphone as counterpart inside
Installation Accessories
Installation accessory set

Product needs

Comprehensibility

Information overload through many small buttons

Installation

Offer help with installation

Operation

Intuitive operation with minimal prior knowledge

Concept

Easy usage and accessibility for elderly of video doorbells. AI driven voice control functions to avoid regular interface.

Sketches

Exploring distribution of Tech parts on the surface as well as general form of the bell.

Camera

Microphone/Speaker

Bell button

Sketch refinement

Refining distribution of technological parts and their dimensions in relation to each other as starting point for CAD.

Features

Glowing name plate

Drill template on the rear side for easy installation

Space for wire management and nudge to direct water away from wires